Banks in Ireland Offer Customers Gambling Block Option
A new national initiative in Ireland now gives customers the option to block gambling transactions on their bank cards, aiming to reduce gambling-related harm. The Common Commitment of Care for Problem Gambling, developed by the Gambling Regulatory Authority of Ireland (GRAI) and the Irish Banking Culture Board (IBCB), was created in partnership with AIB, Bank of Ireland, and PTSB.
Under the voluntary scheme, customers can ask their bank to block their debit or credit cards from being used on gambling websites and apps. Banks say the measure is intended to be a straightforward, practical safeguard for people struggling to control online gambling spending.
Why Banks Are Moving to Protect Customers Now
The move follows research showing that 90% of gambling in Ireland happens online, and that 99% of those online transactions are made with debit cards. Those statistics, plus pressure from more than 200 stakeholders urging the GRAI to act, prompted the banking sector to respond.
IBCB CEO Marion Kelly said, “Problem gambling can cause serious harm to individuals, families and communities. IBCB member banks recognise their responsibility to respond with compassion and practical support when customers reach out for help.” She urged other financial services firms to adopt similar protections.
What the Voluntary Card Block Covers — and How to Request It
The voluntary block can prevent card payments to online bookmakers, casino sites, and gambling apps. Customers will be able to request the block through their bank’s customer service channels. Exact procedures and timescales may vary by bank, but the commitment includes a promise of clear, accessible points of contact for anyone seeking the block.
Because the program is voluntary, it currently applies only at participating banks. The IBCB says it hopes other banks and payment providers will join the initiative to broaden access.
Banks Promise More Than Just a Switch
Beyond the card block, banks involved in the Common Commitment pledged to strengthen staff training, set up dedicated helplines, and ensure consistent, compassionate referrals to specialist services. Banks will direct customers to external supports like Gambling Care and the Money Advice and Budgeting Service (MABS) when appropriate.
This coordinated approach is designed to make sure customers receive the same basic level of support no matter which participating bank they use.
Government and Industry Reactions
Minister of State at the Department of Finance Robert Troy praised the industry collaboration as “an important step” in tackling gambling addiction. He noted the Government’s ongoing work through the Gambling Regulation Act and the establishment of the GRAI, and emphasized that sectoral cooperation is vital.
The IBCB, while not a regulatory body, acts as an independent voice for cultural reform in banking. Its membership includes banking executives, legal experts, and union representatives who aim to rebuild public trust and promote ethical practices.
What This Means for Players, Families, and Account Holders
For people worried about impulsive losses, a voluntary card block is a practical tool that can limit immediate access to funds used for online gambling. It can be used alongside other responsible-gambling measures such as deposit limits, time-outs, and self-exclusion programs offered by operators and regulators.
However, a card block is not a complete solution: those determined to gamble may seek alternative payment methods. That’s why banks are coupling the block with referral pathways to counseling and financial advice services.
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A launch event for the Common Commitment of Care is scheduled for Friday in Dublin, where officials and stakeholders will present further details of the program and rollout plans. If you or someone you know is struggling, consider contacting Gambling Care or MABS for confidential support, and talk to your bank about the new card-blocking option as part of a broader plan to stay in control.

